Technical Writing Samples

• How do I? and Key Concepts: Reference quick guide topics to help new and returning users quick access to commonly used topics.

• Online User Guide: Guide for an online tool for cataloging, requesting, deploying, and tracking resources.

• What’s New: A video I created that showcases recent updates to the help centers.

• Quality Overview—Description of a module that automatically calculates data quality and alerts users to issues when thresholds are crossed.

• Knowledge Base articles—A collection of articles supporting an Agent.

• Create a WebApp—A detailed topic describing the multiple tasks required to build a WebApp using the platform.

• Installation Instructions—A complex set of instructions for installing a suite of products.

• Context-sensitive Help System—A comprehensive online user guide to a large suite of products.